Chatbot and virtual assistance in E-Commerce

E-commerce is the activity of buying or selling products or services online, using various technologies such as the Internet, mobile devices, electronic payments, and digital marketing. E-commerce can involve different types of transactions, such as business-to-business (B2B), business-to-consumer (B2C), consumer-to-consumer (C2C), or consumer-to-business (C2B). E-commerce has grown rapidly in the past decades, thanks to the